We often get asked the same questions over and over again, before sending us an email check this section to see if your question is answered. This saves us all time and helps get your order to you faster.
Question: Do you have a phone number where I can call and place an order? Answer: No, as of now we are not set up to take phone orders. Online orders are a lot easier on us.
Question: Has my order been shipped? How can I check the status of my order? Answer: If you made an account with us, you can log into your account and check the status of all your orders.
Question When will my order arrive? Answer Read the shipping and returns section.
Question: Can you give me a tracking number for my order? Answer: In order to keep shipping costs as low as possible, we only provide tracking numbers when you choose to ship through UPS.
Question: How come you didn't respond to my email? Answer: We respond to every email we receive and we try to get back to you as soon as we can. We usually respond within 24 hours, but sometimes it can take a little longer. If it has been more then a few days and we have not responded, it's most likely we didn't receive the email you sent. Please send all emails to us at support at crustpunks.com
Question: How can I cancel my order? Answer: If you have not paid for your order yet do not worry about canceling your order, we only ship orders out after we receive payment. You can place as many orders as you want, because we only ship the ones you make payment for. If you paid for an order and you want to cancel it, contact us right away. We often ship very fast, so get in touch before we ship it out.
Question: Can you ship bullet belts out of the country? Answer: No sorry, most of the time they are taken in customs and never reach you. We have stopped sending them out of the USA so please don't ask.
Question: Do you do trades? Answer: Yes, we trade with other distros and shops contact us.
Question: Do you wholesale? Answer: Yes, we supply many shops. Contact us for wholesale prices.
Question: How much does shipping cost? Answer: Shipping is determined by where you live and what you buy. Add what you want to buy to your shopping cart then click on the checkout button. After you enter your address on the checkout page you will get to choose what shipping method you want and you will see shipping prices.
